Privacy Policy

 

Valley Aviation, Inc.

Privacy Policy of https://www.valleyaviation.com

Effective date: April 1, 2019.

Valley Aviation Inc.  (“Valley”, "VA" "us", "we", or "our") operates the https://www.valleyaviation.com  website (hereinafter referred to as the "website").

Your  privacy is important to Valley Aviation so we’ve developed a Privacy Policy that  covers how we collect, use, disclose, transfer, and store your personal  information. Please take a moment to familiarize yourself with our  privacy practices and contact us if you have any questions.

We use your data to  provide and improve the website. By using the website, you agree to the  collection and use of information in accordance with this policy. Unless  otherwise defined in this Privacy Policy, the terms used in this  Privacy Policy have the same meanings as in our Terms and Conditions,  accessible from https://www.valleyaviation.com

Definitions

  • Website
    Website is the https://www.valleyaviation.com website operated by Valley Aviation.
  • Personal Data
    Personal Data means data about a living individual who can be  identified from those data (or from those and other information either  in our possession or likely to come into our possession).
  • Usage Data
    Usage Data is data collected automatically either generated by the  use of the website or from the website infrastructure itself (for  example, the duration of a page visit).
  • Cookies
    Cookies are small files stored on your device (computer or mobile device).
  • Data Controller
    Data Controller means the natural or legal person who (either alone  or jointly or in common with other persons) determines the purposes for  which and the manner in which any personal information are, or are to  be, processed. For the purpose of this Privacy Policy, we are a Data  Controller of your Personal Data.
  • Data Processors (or website Providers)
    Data Processor (or website Provider) means any natural or legal  person who processes the data on behalf of the Data Controller. We may  use the services of various website Providers in order to process your  data more effectively.
  • Data Subject (or User)
    Data Subject is any living individual who is using our website and is the subject of Personal Data.

Collection and Use of Personal Information

You may be asked to  provide your personal information anytime you are in contact with Valley Aviation or a Valley Aviation affiliated company. Valley Aviation and its affiliates may  share this personal information with each other and use it consistent  with this Privacy Policy. We may also combine it with other information  to provide and improve our website, content, and advertising. You are  not required to provide the personal information that we have requested,  but, if you chose not to do so, in many cases we will not be able to  respond to any queries you may have.


Types of Data Collected

Personal Data

While using our  website, we may ask you to provide us with certain personally  identifiable information that can be used to contact or identify you  ("Personal Data"). Personally identifiable information may include, but  is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, State, Province, ZIP/Postal code, Country
  • Cookies and Usage Data

We may use your  Personal Data to contact you with newsletters, marketing or promotional  materials and other information that may be of interest to you. You may  opt out of receiving any, or all, of these communications from us by  following the unsubscribe link or the instructions provided in any email  we send.


Non-Personal Data

We also collect data  in a form that does not, on its own, permit direct association with any  specific individual. We may collect, use, transfer, and disclose  non-personal information for any purpose. The following are some  examples of non-personal information that we collect and how we may use  it:

  • We  may collect information such as language, zip code, area code, unique  device identifier, referrer URL, location, and the time zone so that we  can better understand customer behavior and improve our products,  websites, and advertising.
  • We  may collect information regarding your activities on our website. This  information is aggregated and used to help us provide more useful  information to our customers and to understand which parts of our  website, products, and websites are of most interest. Aggregated data is  considered non‑personal information for the purposes of this Privacy  Policy.
  • We  may collect and store details of how you use our website, including  search queries. This information may be used to improve the relevancy of  results provided by our websites. Except in limited instances to ensure  quality of our websites over the Internet, such information will not be  associated with your IP address.
  • If  we do combine non-personal information with personal information the  combined information will be treated as personal information for as long  as it remains combined.


Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and we hold certain information.

Cookies are files  with a small amount of data which may include an anonymous unique  identifier. Cookies are sent to your browser from a website and stored  on your device. Other tracking technologies are also used such as  beacons, tags and scripts to collect and track information and to  improve and analyze our website.

You can instruct  your browser to refuse all cookies or to indicate when a cookie is being  sent. However, if you do not accept cookies, you may not be able to use  some portions of our website.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our website.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

We use this  information to understand and analyze trends, to administer the site, to  learn about user behavior on the site, to improve our product and  websites, and to gather demographic information about our user base as a  whole. Valley Aviation may use this information in our marketing and advertising  websites.

In some of our email  messages, we use a “click-through URL” linked to content on the Valley Aviation website. When customers click one of these URLs, they pass through a  separate web server before arriving at the destination page on our  website. We track this click-through data to help us determine interest  in particular topics and measure the effectiveness of our customer  communications. If you prefer not to be tracked in this way, you should  not click text or graphic links in the email messages.

Pixel tags enable us  to send email messages in a format customers can read, and they tell us  whether mail has been opened. We may use this information to improve,  reduce or eliminate messages sent to customers.

Use of Data

Valley Aviation uses the collected data for various purposes:

  • To provide and maintain our website
  • To notify you about changes to our website
  • To allow you to participate in interactive features of our website when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our website
  • To monitor the usage of our website
  • To detect, prevent and address technical issues
  • To  provide you with news, special offers and general information about  other products which we offer that are similar to those that you have  already purchased or inquired about unless you have opted not to receive  such information.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the  European Economic Area (EEA), Valley Aviation’s legal basis for collecting and  using the personal information described in this Privacy Policy depends  on the Personal Data we collect and the specific context in which we  collect it.

Valley Aviation may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

Retention of Data

Valley Aviation will retain  your Personal Data only for as long as is necessary for the purposes set  out in this Privacy Policy. We will retain and use your Personal Data  to the extent necessary to comply with our legal obligations (for  example, if we are required to retain your data to comply with  applicable laws), resolve disputes and enforce our legal agreements and  policies.

Valley Aviation will also  retain Usage Data for internal analysis purposes. Usage Data is  generally retained for a shorter period of time, except when this data  is used to strengthen the security or to improve the functionality of  our website, or we are legally obligated to retain this data for longer  periods.

Transfer of Data

Your information,  including Personal Data, may be transferred to — and maintained on —  computers located outside of your state, province, country or other  governmental jurisdiction where the data protection laws may differ from  those of your jurisdiction.

If you are located  outside United States and choose to provide information to us, please  note that we transfer the data, including Personal Data, to the United  States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Valley Aviation will take  all the steps reasonably necessary to ensure that your data is treated  securely and in accordance with this Privacy Policy and no transfer of  your Personal Data will take place to an organization or a country  unless there are adequate controls in place including the security of  your data and other personal information.

Disclosure of Data

Business Transaction

If Valley Aviation is  involved in a merger, acquisition or asset sale, your Personal Data may  be transferred. We will provide notice before your Personal Data is  transferred and becomes subject to a different Privacy Policy.


Disclosure for Law Enforcement

Under certain  circumstances, Valley Aviation may be required to disclose your Personal Data if  required to do so by law or in response to valid requests by public  authorities (e.g. a court or a government agency).


Legal Requirements

Valley Aviation may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Valley Aviation
  • To prevent or investigate possible wrongdoing in connection with the website
  • To protect the personal safety of users of the website or the public
  • To protect against legal liability


Security of Data

The security of your  data is important to us but remember that no method of transmission  over the Internet or method of electronic storage is 100% secure. While  we strive to use commercially acceptable means to protect your Personal  Data, we cannot guarantee its absolute security.


Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a  resident of the European Economic Area (EEA), you have certain data  protection rights. Valley Aviation aims to take reasonable steps to allow you to  correct, amend, delete or limit the use of your Personal Data.

If you wish to be  informed about what Personal Data we hold about you and if you want it  to be removed from our systems, please contact us via email at  info@valleyaviation.com.

In certain circumstances, you have the following data protection rights:

  • The  right to access, update or delete the information we have on you.  Whenever made possible, you can access, update or request deletion of  your Personal Data directly within your account settings section. If you  are unable to perform these actions yourself, please contact us to  assist you.
  • The  right of rectification. You have the right to have your information  rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The  right to data portability. You have the right to be provided with a  copy of the information we have on you in a structured, machine-readable  and commonly used format.
  • The  right to withdraw consent. You also have the right to withdraw your  consent at any time where Valley Aviation relied on your consent to process your  personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right  to complain to a Data Protection Authority about our collection and use  of your Personal Data. For more information, please contact your local  data protection authority in the European Economic Area (EEA).

We may decline to  process requests that are frivolous/vexatious, jeopardize the privacy of  others, are extremely impractical, or for which access is not otherwise  required by local law. We may also decline aspects of deletion or  access requests if we believe doing so would undermine our legitimate  use of data for anti-fraud and security purposes as described earlier.  Online tools for the exercise of access, correction, or deletion  requests are available at (insert link here).


Website Providers

We may employ third  party companies and individuals to facilitate our website ("website  Providers"), provide the website on our behalf, perform website-related  services or assist us in analyzing how our website is used.

These third parties  have access to your Personal Data only to perform these tasks on our  behalf and are obligated not to disclose or use it for any other  purpose.


Service Providers

Valley Aviation shares  personal information with companies who provide services such as  delivering products to you. These companies are obligated to protect  your information and may be located wherever Valley Aviation operates.


Analytics

We may use third-party website Providers to monitor and analyze the use of our website.

Google Analytics

Google Analytics is a  web analytics website offered by Google that tracks and reports website  traffic. Google uses the data collected to track and monitor the use of  our website. This data is shared with other Google websites. Google may  use the collected data to contextualize and personalize the ads of its  own advertising network.

  • You  can opt-out of having made your activity on the website available to  Google Analytics by installing the Google Analytics opt-out browser  add-on. The add-on prevents the Google Analytics JavaScript (ga.js,  analytics.js and dc.js) from sharing information with Google Analytics  about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


Behavioral Remarketing

Valley Aviation may use  re-marketing websites to advertise on third party websites to you after  you visited our website. We and our third-party vendors use cookies to  inform, optimize and serve ads based on your past visits to our website.

Google Ads (AdWords)

Google Ads (AdWords) re-marketing website is provided by Google Inc.

  • You  can opt-out of Google Analytics for Display Advertising and customize  the Google Display Network ads by visiting the Google Ads Settings page:  http://www.google.com/settings/ads
  • Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout  - for your web browser. Google Analytics Opt-out Browser Add-on  provides visitors with the ability to prevent their data from being  collected and used by Google Analytics.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our website may  contain links to other sites that are not operated by us. If you click a  third party link, you will be directed to that third party's site. We  strongly advise you to review the Privacy Policy of every site you  visit.

We have no control  over and assume no responsibility for the content, privacy policies or  practices of any third party sites or websites.

Children's Privacy

Our website does not address anyone under the age of 18 ("Children").

We do not knowingly  collect personally identifiable information from anyone under the age of  18. If you are a parent or guardian and you are aware that your Child  has provided us with Personal Data, please contact us. If we become  aware that we have collected Personal Data from children without  verification of parental consent, we take steps to remove that  information from our servers.

Protection of Personal Information

Valley Aviation takes the  security of your personal information very seriously. Valley Aviation protects  your personal information during transit using encryption such as  Transport Layer Security (TLS). When your personal data is stored by Valley Aviation, we use computer systems with limited access housed in facilities  using physical security measures. Data is stored in encrypted form  including when we utilize third-party storage.

Our Company-wide Commitment to Your Privacy

To make sure your  personal information is secure, we communicate our privacy and security  guidelines to Valley Aviation employees and strictly enforce privacy safeguards  within the company.

Changes to This Privacy Policy

Valley Aviation may update  its Privacy Policy from time to time. When we change the policy in a  material way, a notice will be posted on our website along with the  updated Privacy Policy. Changes to this Privacy Policy are effective  when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at parts.sales@valleyaviation.com